Interviewed a large number of internal design and development leaders to come to a consensus approach that would work across the company. We were driving for adoption so wanted to make sure we were solving the the most important problems.
Interviewed a number of customers, across business units, to help decide on a technology that would make the most sense for the most customers. Also to validate if they would be open to using our component library to extend our applications.
Through the process we would run open demos at the end of each sprint where business unit leaders could see our progress and comment on it.
We setup a Zendesk support account to help track internal and customer requests as we built out the system.
A dedicated design and development team was setup in our Boulder, Colorado office.
The team was lead by myself and another design lead based in the San Francisco Bay Area.